Thanks so much for the super quick delivery of the samples to Thailand.
The package turned up a day early and our colleagues in Thailand were happy to report that the samples were still frozen.
International Freight Logistics NZ Ltd (IFL) are our major team of freight forwarders organising and dealing with our imports from many worldwide locations.
With a large inventory of niche market products, this includes the transportation worries and woes of fragile items, temperature-controlled items and many bulk items. Anything from one carton to full container loads.
Trevor and his staff facilitate the importing process and with their relationship and vast knowledge of Customs and Ministry of Agriculture requirements, shipments arrive without hassle.
I have no hesitation in recommending International Freight Logistics NZ Ltd as an efficient and capable freight forwarder and expert in their field.
I have been dealing with International Freight Logistics for the past four years. During this time I have found the services offered by them to be exemplary, with communications by phone or email both prompt and efficient, and any queries followed up and resolved in a timely manner. I have also found their staff to be friendly, easy to communicate with and willing to offer any assistance as required in their field of expertise.
This was never more evident than after the earthquakes in Christchurch, when our building, which is within the Christchurch Hospitals grounds, had stringent traffic measures put in place to restrict access. This required much forward planning to arrange drop off and collection of any goods to our facility. Due to IFL's organising, instructions and detailed notes for designated freight couriers, we experienced an almost problem-free service. Any issues we had were not as a result from their end, but rather attributable to the freighting companies themselves, and these matters were subsequently quickly resolved with a phone call or email. The service provided by IFL continues to this day to be of a very high standard and we expect it to remain so in the future.
Services provided include delivery of supplies into Christchurch, arrangement of pick-up and delivery of goods to organisations or private individuals within Christchurch and New Zealand, and liaison with freight companies.
Arron Dyer NZCS (Chem), CVN Senior Animal Technician, CARA
Department of the Dean
University of Otago
The Department of Biochemistry, University of Otago have been using the services of IFL for the past two years and have found them to provide a very efficient service.
We have been impressed with the prompt pick up from the Department, and the way we are kept informed on progress with regards to parcel and package delivery. The information IFL provide in cases of delays or if extra paperwork is required is also very thorough.
University of Otago, Christchurch
Department of the Dean
Icon Logistics have been associated with Trevor and his team since 2005
and over this time we have worked together to build what I believe today a great working relationship as being a local company like us we understand the requirements of the customers they have and any issues can be resolved at a local level without having to deal with many people to get the same answer in a multinational company.
Thanks for your great service.
All the team have been great to deal with, even the delivery driver.
just want to inform you that the container has arrived here in good shape and without any problems.
Thank you for excellent service!
Thank you .....a terrific job done as expected!
Never been let down by IFL and their agents ever.
All our belongings arrived in one piece sound and unbroken,
Janos and Gail
Just to let you know that I have received my container and all of its content
just to say thank you for your kind perusal.
The whole process was very smooth and easy and I would like to thank you ... for your work.
Also the guys at Icon were outstanding, helpful, courteous and very careful with the goods.
Hans & Renate
Thanks for arranging the storage / delivery etc. of the products in Mystery Creek - would have been a logistical nightmare otherwise.